Warranty

60-Day Limited Warranty

Every product sold by USA Renewed is covered by a 60-day limited warranty from the date of delivery. We stand behind the quality of our refurbished earbuds, charging cases, and replacement parts — if something isn't working as expected, we'll make it right.

What's Covered

Our warranty covers defects in functionality, including pairing issues not caused by user error, battery defects present at the time of purchase, charging failures related to the product itself, and audio defects such as no sound, static, or imbalanced output. All warranty claims are subject to inspection.

What's Not Covered

This warranty does not cover physical damage such as drops, water damage, or crushed components, normal wear and tear including cosmetic scratches or eartip degradation, damage caused by use with incompatible devices or third-party accessories, or products that have been modified, tampered with, or repaired by a third party.

How to File a Warranty Claim

Contact our support team at usarenewed@gmail.com with your order number, a brief description of the issue, and photos or video if possible. We'll respond within 1–2 business days with next steps. If your claim is approved, we'll send a replacement or issue a full refund at our discretion. Return shipping for warranty claims is covered by USA Renewed.

30-Day Return Policy

Not satisfied with your purchase? You can return any item within 30 days of delivery for a full refund or exchange. Items must be in their original packaging and in the same condition as received. To start a return, contact us at [your email] with your order number. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Refund Processing

Once we receive and inspect your return, refunds are processed within 5–7 business days to your original payment method.

Questions?

Reach out to our team at usarenewed@gmail.com — we're here to help.