Refund policy
- Returns and Exchanges are accepted for orders meeting the following criteria:
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- All returns must be within 14 days of shipment to receive a return authorization.
- No returns or exchanges will be accepted without an authorization.
- Once the authorization is provided, customer must return product within 14 days.
- Credits will be given 48 hours from the time of receiving product back or if product is deemed damaged.
- At USA Renewed discretion, a 25% restocking fee may be assessed to the returned order.
- All cash sales are final and will not be accepted for returns and/or refunds.
- No items will be accepted for returns or exchange if:1
- Product is returned incomplete or defaced.
- Original order number or receipt is missing.
- Serial numbers differs from original order.
- Opened items not in its original packaging.
- Warranty cards are filled out with manufacturer.
